Shipping policy

SHIPPING POLICY

Processing Time

Each order is carefully prepared within 3 business days of payment confirmation. During peak periods (sales, holidays, product launches), this timeframe may be slightly longer. Thank you for your patience.

Delivery Time

Once your package has been shipped, please allow approximately 48 to 72 hours for delivery, depending on your destination and the chosen carrier.

Delivery Areas

We ship our products worldwide so that everyone can enjoy our handcrafted creations.

Shipping Costs

Shipping costs are calculated based on: The weight of your order,  your destination, the selected delivery provider

The exact shipping costs will be displayed when you confirm your order.

Shipping Carriers

Shipping carriers depend on delivery country, please contact Vulva Naturalis to vulvanaturalis@gmail.com to know your exact carrier.

A tracking number will be provided to you as soon as your order is shipped.

Liability and Delivery

Once your package has been handed over to the carrier, VULVA NATURALIS cannot be held responsible for delivery delays attributable to the shipping providers. The stated delivery times are estimates and may vary depending on shipping conditions.

Similarly, we decline all responsibility in the event of theft or loss of packages left at a pickup point, locker, or mailbox. We strongly recommend that you choose a secure delivery method and collect your package as soon as possible.

For any claims regarding a delay or loss, please contact the carrier directly with your tracking number.